Patient Participation Group

The Patient Participation Group (PPG) is a great way to have your say and represent patients within Torrington Health Centre.

The PPG are a group of patients who meet up every three months. They get together to discuss and provide feedback on services they receive from us. The group of patients also help us to spread the word about the changes coming to the surgery and make sure patients are involved in important decisions.

Your local surgery needs you!

We are always looking for enthusiastic and willing patients to give us feedback.

If you would like to join the PPG or the next meeting, please complete the form below and a member of the PPG will get back to you as soon as possible.

Why are you asking people for their contact details?

We want to talk to people about the surgery and how well we are doing to identify areas for improvement.

Will my doctor see this information?

No. It is purely to contact patients to ask them questions about the surgery and how well we are doing. Your doctor will only see the overall results.

Will the questions you ask me be medical or personal?

They will be general questions about the practice, how we are providing services and what we can do to improve them.

Who else will be able to access my contact details?

No one beyond the practice.

How often will you contact me?

Not very often – possibly 4 times a year.

What is a patient representative group?

It is a group of volunteer patients who are involved in shaping the services to patients.

Do I have to take part in the group?

No, but if you change your mind, please let us know.

What if I no longer wish to be on the contact list or I leave the surgery?

We will ask you to let us know if you do not wish to receive further messages. If you leave the practice, you will no longer be eligible to remain on the group.

Who do I contact if I have further questions?

Christopher Reed, Practice Manager

Patient Participation Group minutes

You can find the minutes from previous meetings below.

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