Prescriptions at Torrington Health Centre

You can order an NHS repeat prescription from your pharmacy by using our online system.

Find out how to get a repeat prescription online, how much prescriptions cost and how your local pharmacist can help you without having to see your GP.

Notice

It is our normal practice to dispense 28 days worth of medication for repeat prescriptions.

Repeat prescription questions

What is a Repeat Prescription?

A repeat prescription is a medication that your doctor has authorised on your file which can be supplied for a certain period of time on a regular basis without having to see your doctor each time. Repeat prescriptions are normally authorised for a period of 6 to 12 months but this may vary with the type of medicine and at the doctor’s discretion.

How Do I Get My Prescription?

Your doctor will usually give you your first prescription which will have 2 parts. The GREEN slip is the actual prescription which you give to the pharmacist to obtain your medication. The WHITE side shows the list of drugs that you can order as repeat issues. We also call this the repeat re-order form. Please keep this as you need it to order more medication.

To order more medication:

Please mark only those items that you need by ticking each item on the WHITE SLIP within 5 days of running out please. Please do not tick items that you do not need.

Then either:

– you can post your completed white slip into the Health Centre, or the chemist where you normally collect your prescriptions.

or:

– you may order your medicines online (see below for further information).

Please give the Practice at least five working days before collection.

If you live in the town, drugs can be collected from the chemist in Torrington. If you are a country patient (i.e. you live more than a mile from Torrington) your prescription will be prepared for you at our dispensary.

Those on repeat prescriptions will be required to see their doctor from time to time and may be asked for the number on their repeat prescription slip when making the request.

The dispensary is open Monday to Friday 8.30am – 12 noon and 2.00 – 6.00pm.

How to order a repeat prescription

You can get a prescription online. Use our online system to order a repeat prescription. You will need to choose a pharmacy to prepare your prescription and collect your medication from.

Should you wish to order your repeat prescription online you will first need to register for our online service. You can do this by asking a receptionist for a personalised registration document.

Alternatively, please download the registration form by clicking here, complete it and bring it to reception with the required identification.

Nominating a pharmacy

When you order a repeat prescription online, you will have to nominate a pharmacy to prepare your prescription and for you to pick it up from.

You can nominate a pharmacy by using the NHS App or logging into the NHS website using a web browser. A high street pharmacy is where you collect your prescriptions in person. If you have chosen an online-only pharmacy, then they will send your prescription in the post.

If you order your prescription online:

  • You will no longer need to collect paper prescriptions from our surgery
  • Your nominated pharmacy will have your prescriptions ready to collect until you change or remove them.

For more information about nominating a pharmacy, visit the Nominating a Pharmacy page on the NHS website.

Torrington Health Centre is a dispensing practice

Torrington Health Centre is a dispensing practice, our dispensary details are below.

Dispensary opening times

Day

Opening hours

Monday to Friday

8:30am to 12pm

2pm to 6pm

Saturday

Closed

Sunday

Closed

How your pharmacy can help

Pharmacists are qualified healthcare professionals who can help you with minor health concerns. They can offer medical advice and over-the-counter medicines for minor illnesses like coughs, colds, tummy problems and aches and pains.

For symptoms that are more serious, we suggest visiting your GP or nurse. You can book an appointment by going to our Appointments page.

Prescription charges

The NHS prescription charges apply to England only.

The Government provides help for those who have difficulty paying NHS prescriptions. You can find out more about whether you're entitled to support from the Government on the NHS Prescription Charges page on the NHS website. 

More information and advice about NHS England prescription charges are on the Who can get free prescription page on the NHS website. 

Questions about your prescription

We are available to help with any problems about your prescription. Contact us if you are having problems with:

  • Ordering repeat prescriptions
  • Your pharmacy
  • Out of stock items
  • General concerns about your medication.

You can contact us by calling us on 01805622247.

You can also find more information about prescriptions on the NHS website.